Here you will find information and answers to frequently asked questions:
Collection
Offers / Enquiries
Delivery abroad
Exhibition / Consultancy
Selection aids at a glance
Cutlery care
Bonus points programme
Data protection
Data exchange
Remove labels and stickers
Express delivery
Celebrations
Gastronorm overview
History ...
Crockery selection aid
Dishwasher ....
Glass care instructions
Towel dispenser selection guide
Vacuum jug selection guide
Delivery time
Logos and vignettes
Sample / decision aid
Partner - Conditions
Problems and errors
Returns / Complaints
Take-back of old electrical appliances
Safe shopping
Special conditions
Environment & Sustainability
Code of Conduct
Packaging units
Shipping costs / types
What is commercial demand?
Payment methods
"NICA" & "Princess"
Informationen zu E-Rechnungen
Functional cookies are absolutely necessary for the functionality of the web shop. These cookies assign a unique random ID to your browser so that your unhindered shopping experience can be guaranteed over several page views.
Session:
The session cookie stores your shopping data over several page views and is therefore essential for your personal shopping experience.
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the security of forms against unwanted hacker attacks.
Timezone:
The cookie is used to provide the system with the user's current time zone.
Cookie settings:
The cookie is used to store the cookie settings of the site user over several browser sessions.
Cache handling:
The cookie is used to differentiate the cache for different scenarios and page users.
Information on origin:
The cookie stores the referrer and the first page visited by the user for further use.
Activated cookies:
Saves which cookies have already been accepted by the user for the first time.
CAPTCHA integration
PayPal payments
Google Tag Manager:
Marketing & statistic cookies are used by third parties or publishers to display personalized advertising. They do this by tracking visitors across websites.
Google Analytics:
Google Analytics is used for traffic analysis of the website. Thereby statistics about website activities can be created and read out.
Google AdSense:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
Google conversion tracking:
The Google Conversion Tracking Cookie is used to track conversions on the website effectively. This information is used by the site operator to target Google AdWords campaigns.
PayPal:
The cookie is used for payment processing via PayPal.
Mollie Payment:
This cookie is used to group all events generated from a unique user session across multiple checkout pages.
Layer was shown:
Cookie is set when a marketing layer was shown.
Microsoft Ads
Bing Ads:
This cookie is used by Bing to gather anonymous information on how visitors are using the website.
Google Pay payments
Google Advertising
Google Analytics
Google Tag Manager debug mode:
Allows to run the Google Tag Manager in debug mode.
UTM Referer Data
Marketing cookies are used to display advertisements on the website in a targeted and individualized manner across multiple page views and browser sessions.
Facebook Pixel:
The cookie is used by Facebook to display personalized advertising offers based on user behavior to users of websites that integrate Facebook services.
Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.
Pinterest:
Used by Pinterest to track the usage of services, Necessary for the integration of Pinterest on the website.
Yandex Metrica:
Yandex Metrica cookies are used for traffic analysis of the website. Statistics on website activity can be created and read.
Yandex Metrica:
Yandex Metrica cookies are used for traffic analysis of the website. Statistics on website activity can be created and read.
Yandex Metrica:
Yandex Metrica cookies are used for traffic analysis of the website. Statistics on website activity can be created and read.
Hotjar:
Hotjar cookies are used to analyze website activities of users. The site user is identified by the cookie over several page views and his or her behavior is analyzed.
Cookies used for statistics and shop performance metrics.
Matomo:
The cookie is used to track website activity. The information collected is used for site analysis and to generate statistics.
Wishlist
YouTube video
Recently viewed products:
The cookie stores the most recently viewed products in order to suggest them on further product pages.
Customers also viewed:
The cookie stores the most recently viewed products in order to suggest them to other customers on product pages.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Two-factor-authentication cookie:
Is used to remember a two-factor-authentication device.
Brevo:
Brevo tracker
Brevo:
Brevo tracker
We respect your privacy
We use cookies to operate our website, to optimize it for you and to continuously improve it, as well as to display advertisements in line with your interests. By confirming the “Accept all cookies” button, you consent to their use. You can use the “Privacy settings” button to select which cookies you want to allow. Further information can be found in our privacy policy.
